Link Worker Role  

WYCCP volunteers are called ‘link workers’. Our volunteer link workers offer one-to-one practical, emotional and moral support to men leaving prison and to the families of men inside HMP Leeds. This can include accompanying them to appointments; helping with a range of issues e.g. health, accommodations, finance, and accessing volunteering and employment opportunities.

“WYCCP has given me a stable, structured means of support. It has been somewhere I can go to speak about issues and plans. WYCCP is the only place I’ve been to that’s made a real difference to my life.” WYCCP service user

We are looking for committed people who are emotionally mature, empathic and able to maintain firm boundaries. We ask our volunteers to offer 3 hours a week to their volunteering at WYCCP.

Full training and support

WYCCP offer comprehensive training and support to our volunteers. This includes a three and a half day induction training programme, shadowing with our resettlement and family teams and further regular training opportunities.

“The training opportunities I was given allowed me to confidently begin developing the skills I needed to become a successful link worker. The team was supportive and friendly so I fitted in quickly.” WYCCP volunteer link worker

Role Description

  • To develop a working relationship with ex-prisoners and their families prior to and post release.
  • To support ex-prisoners and families in the community, working towards an agreed ‘action plan’, with support from keyworkers.
  • To arrange, or support the service user to arrange, meetings with relevant agencies and support networks (e.g. housing, job centre) and accompany them to appointments, where necessary.
  • To keep clear and comprehensive records of the work undertaken in accordance with the WYCCP record keeping protocol.
  • To complete ‘follow up’ and administrative tasks.
  • To commit a minimum of three hours per week to volunteering at WYCCP.

Person Specification:

  • Be at least 18 years old and of sufficient emotional maturity to take on a similar supportive role.
  • Be committed to the aims and values of WYCCP, including our multi-faith ethos.
  • Be committed to the principles of diversity and equality.
  • Be committed to the re-integration into the community of ex-prisoners.
  • Be able to work in a flexible, non-judgemental way.
  • Have good interpersonal, listening and communication skills.
  • Be able to work in a person centred way.
  • Be well organised and resourceful.
  • Be able to work in partnership with other members: staff, link workers and other agencies.
  • Have good IT skills.

“It is so lovely how appreciative the staff team are towards the volunteer link workers. There is always such a happy feel in the office. I have found the whole experience enjoyable. I never expected to enjoy it as much as I have and it as actually something I looked forward to each week!” WYCCP volunteer link worker